Jaipur: KONE India, a leading Elevator & Escalator company in the country, today announced the opening of its new branch office in Jaipur. The office in Jaipur aims to provide KONE customers with an excellent experience for all their equipment needs and requirements, for Sales, Installation, Service, Spare Parts, AMC or Modernisation in the state of Rajasthan. The office will serve customers within Jaipur and neighbouring cities-Udaipur, Kota, Ajmer, Jodhpur, Bikaner, Jaisalmer, Sikar and Barmer.
On the occasion Mr Amit Gossain, Managing Director, KONE India said, “We are committed to expanding our reach in India and bringing in our world-class sustainable People Flow™ solutions directly to our customers. Our innovative and eco-efficient elevator & escalator solutions are designed aesthetically that appeal to our end-user and can be easily customised to integrate with our customer’s requirement. The office in Jaipur has been set-up in accordance with our strategy to “Win with Customers” and our presence will help us move closer to our customers and build a stronger connect with them.”
The Jaipur office will house an expanded -team in sales, service & installation. In addition, there are trained professionals based in Udaipur & Kota to support the customers in these markets. The company continually invests in its people development and continues to hire qualified, and a well-trained team of Sales & Service engineers and technicians at all levels and regions.
“Safety & Quality are a top priority at KONE. One great Value add is the Comprehensive Test for Ride Comfort, which is now conducted on every KONE Elevator before handover – this is a unique service offered by KONE in the Elevator Industry; an effort towards our vision to deliver the best user experience”, Mr Gossain, further added.
KONE is a Pioneer in Eco-efficiency within its Industry. The company recently introduced its New Elevator offering – KONE U MONOSPACE®and KONE U MINISPACE™ for the mid-range segment that are up to 35 percent more Energy Efficient than its earlier Elevators. KONE’s India Technology and Engineering Centre (ITEC) in Chennai, caters to requirements both for the Indian and global markets. With ITEC, the company has tapped into the potential of providing technologically advanced solutions for the urban Indian cities.
Last year, KONE entered into an agreement with IBM, aimed to help KONE harness the potential of digitalization and innovate New Solutions. Using IBM’s Watson IoT Cloud Platform, KONE aims to improve and integrate existing service operations around the world.